Users are responsible for seeking advice of a Konica Minolta authorized service representative Konica Minolta recommends that all service be performed by an authorized service This document is designed as a diagnostic tool, primarily for Konica Minolta's support personnel, and authorized Solutions via SSD CS Expert Support on Konica Minolta's website, Legal Notice If you wish to view these files, you must access the Some solutions may contain hyperlink references which originallyĬontained links to graphic or text files. Place this machine on the surface that is plane, rigid, stable, and level (inclination of 1 degree or less).This document contains information that was exported directly from Konica Minolta's SSD This machine has not been placed on a level location. Toner is running out in one or more Toner Cartridge, or any Toner Cartridge is damaged.

When printing on thick paper, envelope, label sheet, postcard, glossy paper, single side only paper, special paper, or letterhead, specify the paper type using the printer driver. Toner is running out in the Toner Cartridge. Remove the damp paper, then replace it with new dry paper. Printed in jet black or all over in color. Remove paper, align its edges, return it into the paper tray, then adjust the paper guide. Paper is not correctly loaded into the paper tray. Flip through the paper, then return it into the paper tray. Remove paper from the paper tray, then check it for static electricity. Multiple sheets are fed out simultaneously. Use the power supply that matches the specification.

The power supply does not match the specification of this machine. The paper setting of the printer driver does not match the paper that is actually loaded on this machine. If necessary, replace Imaging Unit.Īdjust the humidity of the paper storage place. Remove Imaging Unit, then check them for damage. If the Toner Cartridge is damaged, replace it. Remove the Toner Cartridge, then check it for damage.

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